Frequently Asked Questions

We love meeting you in person and this website doesn't replace that, but not everyone can attend public meetings when they're scheduled. Engage Douglas offers an alternative way to engage.

Here's what Engage Douglas can offer:

• It's a quick and convenient way to have your say on a range of issues and topics, anytime that suits you.
• With easy access to supporting documentation and resources right there on the project page, you can learn all about the issue and be better informed.
• You can see what neighbors and other community members think about an issue and offer your own view.
• This allows for a range of different people, with different views to come together and discuss matters that may impact their community.

As a part of the Douglas community, your voice is important. City staff make the best possible decisions based on the information they have, but without your feedback, they can't know what the community is thinking or feeling about any given issue. Through the tools provided on Engage Douglas, staff can collect your feedback and incorporate it into their processes. The platform we use for the website provides powerful background analytics so we can actually understand the data and feedback you provide and apply it to plans moving forward.

Every tool chosen for each conversation on the site is carefully selected based on different engagement levels.

Yes! Your privacy is absolutely protected, and the City will only use your email to contact you with updates. Neither your email address nor any demographic details will be distributed to any third party or used for any other purpose. We do not ask for your personal details or require them at any time as part of your participation. For more information, see the Privacy Policy.

All public comments are moderated 24 hours a day, seven days a week. vetting for inappropriate language, comments that disrespect other participants and/or city staff, and comments that are off-topic or offensive.

All moderation is carried out by Bang the Table and is independent of the City of Douglas. The moderators do not edit or alter any comments and will only remove comments deemed to be significantly off-topic, offensive, or malicious, in which case they are removed from the site immediately and the person who posted the comment is advised by email. See the Moderation Policy for more information.