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The Douglas Police Department was made aware on a scam involving the City of Douglas Billing Department. The citizen received a phone call from 1-800-906-5529. The citizen did not answer the phone call and a voicemail was left. The voicemail claimed to be a person by the name of Victoria providing a final notice from the City of Douglas Billing Department. The voicemail included a reference number and requested a call back at 1-800-906-5529.
When officers contacted the number provided (1-800-906-5529). A request for a three question survey was made and it said a prize would be given for a two person Caribbean cruise. The first question asked if anyone in the house hold is 55 years of age or older; press 1 for yes or 2 for no. Officers did not continue with the questionnaire.
Please be advised, the City of Douglas does not conduct surveys over the phone. The City of Douglas also identifies as the City of Douglas Water Utility Department, and/or City of Douglas Finance Department when contacting their customers. If you have any questions or concerns regarding your bill, contact the City of Douglas Water Utility Department at 520-417-7334.
Click on the link for a printable flyer which also includes the message in spanish.