News Flash

Public Notices

Posted on: June 12, 2018

U.S. Customs and Border Protection Port of Entry Construction Notice

U.S. Customs and Border Protections is starting construction projects completely renovating the existing pedestrian building as well as modernizing the I-94 permit processing area at the Port of Douglas (Raul Hector Castro POE) beginning June 13, 2018.

The construction projects will commence on June 13 and are anticipated to continue through October 2018. The pedestrian project will require closure of one primary vehicle lane in order to convert it into a pedestrian lane while the existing pedestrian building is renovated.

“We ask for the public’s patience while we work through these construction projects, “said Area Port Director Margaret Baldenegro. “ We will continually monitor traffic and adjust staffing to help with traffic flow and navigate travelers safely through the alternate routes while upholding our border security mission. “

A second project will improve the I-94 permit area currently located near the vehicle secondary inspection lot. All I-94 applicants will be temporarily re-routed to the main building while the existing area receives its modernization.

In order to minimize the impact, travelers are requested to familiarize themselves with the technology, rules and regulations relating to international travel before crossing the border into the U.S. CBP also reminds travelers to plan ahead and to declare everything brought from Mexico, even if purchased at a duty-free shop.

Travelers needing an I-94 permit are encouraged to apply early instead of waiting until the day of their travel to avoid congestion and potential delays.

The Port of Douglas (RHC) recommends foreign travelers apply for their tourist permits online via the CBP website. Travelers will now receive a provisional I-94 after submitting their application and payment online. To finalize the I-94 process, travelers must present themselves at a port of entry within seven days of their application to be interviewed by a CBP officer, submit biometric finger scans and take a photo.

Please advise a CBP officer upon entry that you have submitted an I-94 application electronically and be ready to present the provisional I-94 permit receipt. You will then be directed to the appropriate office for final processing.

Travelers are advised to plan their trips during periods of lighter traffic or use an alternate, less traveled port of entry. For more information, travelers can find up-to-date wait time information the website or download the Border Wait Time app.

If you are a frequent international traveler and haven’t already become a member of a trusted traveler program, sign up now. For more information, please visit the Trusted Traveler section of the CBP website.

Please call me if you have any questions.


Margaret R. Baldenegro

Area Port Director

Douglas, Arizona

(520) 364-8486 Ext. 223

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